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Built for healthcare ROI
Ascertain combines rapid rollout with guardrails that ensure reliability, compliance, and seamless integration into existing systems.
Ascertain what matters. Automate the rest.
We’ll start by partnering with you to identify opportunities, set clear goals, and map your current workflows. This helps us understand where we can make the biggest difference.
Next, we’ll design and implement your first automated workflow, making sure it fits with your existing systems. We’ll refine it using clear KPIs and get everything ready for onboarding.
We’ll roll out the workflow with your team, gather feedback, and track results. As we refine the process, we’ll onboard the rest of your team to ensure smooth adoption.
Once things are running, we’ll help you track ongoing results, continuously improve, and explore new opportunities for automation– so you keep seeing value as your needs evolve.
Ascertain what matters. Automate the rest.
We’ll start by partnering with you to identify opportunities, set clear goals, and map your current workflows. This helps us understand where we can make the biggest difference.
Next, we’ll design and implement your first automated workflow, making sure it fits with your existing systems. We’ll refine it using clear KPIs and get everything ready for onboarding.
We’ll roll out the workflow with your team, gather feedback, and track results. As we refine the process, we’ll onboard the rest of your team to ensure smooth adoption.
Once things are running, we’ll help you track ongoing results, continuously improve, and explore new opportunities for automation—so you keep seeing value as your needs evolve.
Remove the busywork and watch teams thrive.
Faster approvals, faster care
Our AI agents cut through bottlenecks by automating submissions, reviews, and follow-ups, moving authorizations and discharges forward without delays.
Less paperwork, more patient time
AI agents take on forms, portal submissions, and faxes, allowing clinical staff to focus their skills where they matter most.
Efficiency that protects margins
Reducing administrative hours and preventing over-allocation of resources drives measurable ROI without expanding headcount.
Compliance without compromise
Consistent submissions, audits, and policy evaluations reduce costly errors and strengthen adherence to payer and regulatory requirements.
Seamless integration, minimal lift
The platform works within existing EHRs, portals, and legacy systems, deploying in weeks with minimal IT disruption.
Confidence through transparency
Every action is logged, explainable, and auditable, with oversight and exception handling built in to ensure trust in every workflow.
FAQ
What is Ascertain?
Ascertain is an AI-powered automation platform built for healthcare. Unlike static RPA tools or point solutions, our agentic AI adapts to complex, real-world workflows across the administrative and care cycle management, as well as internal payer processes like member enrollment and claims processing. We don’t just fill out forms automatically; we deliver full-service, end-to-end solutions that address your administrative costs and drive measurable ROI.
What is Agentic AI?
Agentic AI refers to AI systems that can act autonomously after ingesting and interpreting structured and/or unstructured data; like clinical notes, payer portals, or faxes, even when user interfaces or document formats change. It goes beyond rigid automation by handling exceptions, and using audits to establish rules that scale seamlessly to new processes.
Who are Ascertain Assistants?
Ascertain employs healthcare veterans with prior experience owning these workflows and managing teams of persons that did so. These Ascertain Assistants are brought in prior to sales, during implementations, and routine support for onboarded clients.
How does Ascertain’s solution save time and reduce costs?
Ascertain’s AI assistants automate manual, complex administrative workflows—such as eligibility checks, prior authorizations, and care and discharge planning; cutting clicks by up to 80% and submission time by 67% in pilots. This frees client teams to reclaim hours each week, reducing overtime, errors, and burnout. Health systems can handle more volume without proportional staff increases, driving labor savings and faster patient throughput.
How do you validate and measure ROI?
We establish baseline metrics (task time, click count, and error rate) before deployment, then track improvements in real time. For example, one client cut prior authorization clicks by 80% and submission time by 67%. We translate these gains into enterprise-level ROI—labor hours saved, faster revenue capture, greater patient throughput, and expanded capacity—delivered through transparent reports that make impact measurable from day one.
Why not just offshore the automation?
Offshoring may cut costs, but it doesn’t solve the root problem—manual, error-prone work. Ascertain tackles this head-on with by automating the manual processes, while still keeping a human-in-the-loop. This eliminates variability, reduces risk, and delivers continuous, scalable savings without increasing headcount or depending on offshore teams.
Does Ascertain integrate with my existing IT systems?
Yes. Born inside a major health system, Ascertain was designed to “snap” into existing workflows without rip-and-replace. We offer light integration for quick ROI validation and deeper integration for end-to-end automation. Our AI can log into EHRs, payer portals, and CRMs like a human user, enabling bi-directional data flow. This ensures interoperability even with legacy or closed systems.
How quickly can Ascertain be deployed?
We can launch our solution in as little as 4–6 weeks. Our AI agents work with existing systems instead of requiring data lakes or major IT overhauls, organizations see value before deeper integrations are needed.
What are the use cases for Ascertain?
By starting with a single workflow, organizations can then expand automation across the revenue cycle and care management, as well as internal payer processes like member enrollment and claims processing.
Ascertain automates manual, high-volume workflows including:
- Eligibility verification
- Prior authorization submission and follow-up
- UAS/ATSP audits and post-UAS care planning
- PCSP preparation and auditing
- Fax ingestion and document routing
- Payer portal submissions and status monitoring
What safeguards ensure transparency, ethics, and compliance?
By focusing on administrative (not clinical) workflows, we minimize bias risk while maintaining compliance with HIPAA, HITECH, and payer requirements.
Our safeguards include:
- Full encryption, secure hosting, and BAAs
- Human review for all non-routine tasks
- Transparent, auditable logs of every AI and human action
- Continuous monitoring to detect errors or bias
- Internal teams of prior authorization and compliance specialists validating workflows
