Who we serve

Patient access,
automated.

Ascertain runs eligibility, prior auth, referrals, and care gap closure end to end, so your teams reclaim capacity and patients get to care sooner.

Operating your administrative workload, end to end

We work inside the teams where administrative burden is highest, from high-volume specialty practices to multi-site health systems.

Cardiology

Imaging, devices, and high-cost medications each bring their own payer rules, and those rules shift every quarter, making prior auth, eligibility, and payer follow up some of cardiology's heaviest administrative work.

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Prior auth
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Eligibility
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Appeals

Health systems

Running prior auth, eligibility, and denial management across dozens of sites and EHRs usually means a different point solution for each, with staff stuck doing the work in between.

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Prior Auth
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Eligibility verification
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Denial Management

Oncology

Multi-drug regimens, frequent reauthorizations, and step therapy make oncology's authorization burden uniquely complex, and every delay carries a real clinical cost.

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Treatment auth
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Drug approvals
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Appeals

Primary Care

For FQHCs and ambulatory practices, administrative overhead per visit is crushing. We reduce the referral and authorization burden so primary care teams spend time on prevention, not paperwork.

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Referral management
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Eligibility checks
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Prior auth

Physical therapy

Visit limits, ongoing authorization renewals and high denial rates make PT one of the most admin-heavy specialties per patient. We manage the full payer cycle, renewal to renewal.

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Visit authorization
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Denial response
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Referral management

Behavioral Health

Specialty drug authorizations are among the most complex workflows in healthcare.
Ascertain handles step therapy requirements, prior auth submissions, and payer portal follow-up without staff lifting a finger.

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Specialty drug auth
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Step therapy
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Benefits verification

Orthopedics

Surgical scheduling windows are tight. Authorization delays cost procedures and patient trust. Ascertain handles the submission, status follow-up, and escalation so surgery stays on schedule.

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Surgical auth
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Pre-cert
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Post-procedure billing support

Cardiology

High authorization volumes, complex payer rules, and narrow approval windows make cardiology one of the most administratively intensive specialties.

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Prior auth
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Eligibility
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Payer follow-up
Read more
Read more

Health systems

Multi-site health systems face authorization
backlogs, referral leakage, and cross-
department coordination. Ascertain works
above the stack across Epic, Athenahealth,
and every portal in between.

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Cross-system workflows
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Referral management
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FTE avoidance
Coming Soon

Oncology

Treatment delays caused by prior auth backlogs are not acceptable in oncology. We execute authorizations, payer communications, and documentation end to end — so treatment starts on time.

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Treatment auth
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Drug approvals
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Appeals
Coming Soon

Primary Care

For FQHCs and ambulatory practices, administrative overhead per visit is crushing. We reduce the referral and authorization burden so primary care teams spend time on prevention, not paperwork.

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Referral management
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Eligibility checks
Coming Soon

Physical therapy

Visit limits, ongoing authorization renewals,
and high denial rates make PT one of the most admin-heavy specialties per patient. We manage the full payer cycle, renewal to renewal.

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Visit authorization
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Denial response
Coming Soon

Behavioral Health

Specialty drug authorizations are among the most complex workflows in healthcare.
Ascertain handles step therapy requirements, prior auth submissions, and payer portal follow-up without staff lifting a finger.

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Specialty drug auth
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Step therapy
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Benefits verification
Coming Soon

Orthopedics

Surgical scheduling windows are tight. Authorization delays cost procedures and patient trust. Ascertain handles the submission, status follow-up, and escalation so surgery stays on schedule.

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Surgical auth
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Pre-cert
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Post-procedure billing support
Coming Soon

Also serving SNFs, imaging, and other ambulatory settings.

Results from the field

100+ clinics.  
Under 8 weeks.
  
ROI in 90 days.

The Oncology Institute deployed Ascertain across five states — reducing prior auth workload by 98% while maintaining 95%+ first-pass approval rates.  
Read the Case Study
Read the Case Study
95%

Prior auth workload  reduction

85%

First-pass approval rates maintained

67%

Faster submission times

50%

Cost reduction per authorization

$1M+

In FTE avoidance — without eliminating the administrative function, just the burden that didn't need to be human.

How Ascertain works in your setting

We sit above your existing systems and execute workflows end
to end — no new infrastructure required.

Ingest

Our AI agents read faxes, EHR notes, and payer documents, capturing what's needed without manual entry.

Reason

Logic layers interpret payer rules, identify requirements, and determine the right action, in real time.

Act

Agents log into EHRs and payer portals, complete submissions, follow up on status, and escalate when needed.

Ascertain

Our embedded service partners monitor, adapt, and optimize continuously. Your outcomes are our operations.

See how Ascertain powers healthcare workflows

Watch how Ascertain automates real workflows with speed and precision.
Request a demo
Request a demo